Ombudservice (Long-Term Care) Program

< back

Program Purpose:
To protect the rights and improve the quality of life for Long-Term-Care residents in Nursing and Adult Homes, and Assisted Living Facilities. This is done through case advocacy, legislative change, and constructive reform of long-term-care.

Program Description:
Trained volunteers, known as "Ombudspersons" visit Nursing and Adult Homes and Assisted-Living Facilities, receive and investigate residents' complaints or problems, and work with residential facility staff and others to identify solutions. The program also fosters meaningful contact between the residents and the wider Suffolk County community.

Persons Served:
Ombudspersons provide advocacy services to all residents living in licensed long term care facilities in Suffolk County.

Fees:
There is no charge for this service.

Program Hours:
Huntington - Monday through Friday from 9:00 AM to 5:00 PM.
Riverhead – Wednesday from 9:00 AM to 2:00 PM

Program Administrative Location:
Olsten Family Center, 790 Park Avenue, Huntington, NY 11743
Riverhead Center, 75 East Main Street, Riverhead, NY  11901

Contact:
Huntington – Joan Burke 631-427-3700 x273
Riverhead – Ken Meyer 631- 284-2565 x16