Health and Wellness Center


Family Service League (FSL) is expanding its capacity to offer primary medical care to its clients by constructing a 14,000 square foot Health and Wellness Center adjacent to its Iovino South Shore

Family Center in Bay Shore, NY. Presently serving 400 clients under the Community Health Care Collaborative arrangement with Southside Hospital Northwell Health, FSL’s new building will provide all of its clients with access to integrated health care. This new facility will also expand access to primary medical care in the communities surrounding Bay Shore. Specialty practices such as cardiology, gastroenterology, endocrinology and pulmonary medicine may be added in the future.

FSL sees 1,700 clients per week at the Iovino Family Center. Because most of FSL’s clients are low income and many do not have access to transportation, offering them the opportunity to see a physician at a site that is adjacent to the Iovino Family Center in Bay Shore increases the likelihood that they will avail themselves of primary medical care.

This state-of-the-art Health and Wellness Center will:

  • Increase primary care capacity for FSL’s clients and people living in the surrounding communities
  • Incorporate behavioral health care clinic services for people with mental health and substance abuse issues
  • Add specialty medical care services as needed

Bay Shore and Brentwood have been identified as particular hotspots for disparities in healthcare services received. The area has a high minority population, including African American and Latino individuals and families. FSL has a rich history in providing patient centered, culturally sensitive care to individuals of all races and nationalities.

The new Health and Wellness Center will close health care gaps in this geographic area by addressing known shortages in primary medical and behavioral healthcare. Patients will receive treatment for the chronic diseases that are most prevalent for this underserved region and that lead to unnecessary utilization of high cost services such as emergency rooms.

Staffed by medical personnel from Southside Hospital Northwell Health, and psychiatrists, psychologists and social workers from FSL, the Health and Wellness Center will be equipped to treat patients with both physical and behavioral health disorders. A Care Manager will provide case management support and patient monitoring. Collaborations with community organizations and health care providers will be a hallmark of the “wrap-around approach” to health care in the FSL Health and Wellness Center.

FSL’s Health and Wellness Center will be a bright, airy, welcoming space with a calming atmosphere. It will have a patient waiting room with a separate children’s waiting area, four examination rooms, a phlebotomy lab, seventeen clinicians’ offices for behavioral health care, seven group rooms, a conference room, a staff lounge, and four physicians’ offices. Medical services available at the FSL

Health and Wellness Center will include internal medicine and pediatrics. Future plans provide  for the addition of specialties such as cardiology, endocrinology, gastroenterology, and pulmonary medicine. A small pharmacy will enable clients to fill prescriptions on-site (no narcotic pain medications will be available in this facility).

A fully integrated health care model relies on an electronic health care record interface that

permits health care providers from all disciplines (primary care, specialty care, behavioral health care) to access a patient’s health care record. FSL and Southside Hospital Northwell Health are presently working to expand access to a fully integrated electronic health record. FSL was awarded funding from the Regional Economic Development Council to help underwrite this aspect of the Health and Wellness Center.

The Health and Wellness Center will cost $4 million to construct and equip.

For more information or to offer your support to this new state-of-the-art facility, contact Jonathan Chenkin at or (631) 470-6770.