Critical Time Intervention (CTI)

Critical Time Intervention provides a time-limited, phase-based care management approach focused on enhancing continuity of care during transitional times.
CTI includes assertive outreach and engagement with individuals in higher-level of care settings, as well as in the community, with a focus on addressing key social care needs at the highest level.

CTI prioritizes individuals being discharged from inpatient psychiatric hospitals, who have had long-stay or multiple admissions, as well as individuals being discharged from Emergency Rooms (ER)/Comprehensive Psychiatric Emergency Programs (CPEP) who are not otherwise engaged, returning to ER/CPEP multiple times, and who lack community supports.