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Ombudsman Program offers advocacy for Suffolk residents living in long-term care facilities

Suffolk County, NY (April 7, 2020) – With the concerns surrounding the COVID-19 virus and the lack visitor oversight, it is more important than ever for residents of long-term care facilities, and their loved ones, to know where to turn for support and advocacy.

Family Service League (FSL), the premier Long Island based non-profit human service organization, manages the New York State Long Term Care Ombudsman Program in Suffolk County.  FSL’s Volunteer Ombudsmen advocate for residents by addressing quality of life and quality of care issues along with concerns for resident’s rights. This service is available to anyone residing in a nursing home, adult care facility, or family-type home across the state.

For the safety of all, in-person visitation to all facilities has been restricted by the Centers for Disease Control and Prevention (CDC) and NYS Department of Health (NYSDOH).  However, the FSL Ombudsman office is available for phone consultations or questions that residents and/or their families may have about care.  For information contact, call 631-470-6755, or visit

As you can imagine, residents are in much need of an advocacy program during this unprecedented time and Family Service League’s Ombudsman Program is available to help.  FSL always welcomes those interested in learning more about becoming a certified volunteer, contact us for information on upcoming training sessions.

631-470-6755 or

Yvette Boisnier, LMSW

Family Service League Regional Program Coordinator

 Family Service League (FSL), established in 1926, is a Long Island non-profit human service organization providing a safety net for people in need.  FSL touches the lives of 50,000 people annually, addressing some of the most prevalent and pressing human needs facing Long Island communities. FSL delivers tangible help and crisis intervention across a spectrum of service areas including: mental health counseling, substance abuse treatment, homelessness, job training, trauma counseling, early education, and family & senior support services.  In all, FSL offers over 60 programs at 20 locations throughout Long Island.  To learn more about FSL visit and like us on Facebook!


FSL Press Contact:

Tricia O’Hare, Director of Development & Communications

Family Service League or cell 631-807-1845